Troubleshooting
Troubleshoot errors with ISO image installation
Read more on OS reinstalling from ISO.
Can’t upload ISO in the panel
Check name of the file you’re uploading - you should use only lowercase letters in the file extension. So, it should be «.iso», not «.ISO». Also, use only letters and numbers.
Check if the ISO file meets the following requirements.
- The file size shouldn’t exceed 9 GBT
- Total amount of ISO images is 4 images per account
Error in DCI manager
Try to delete ISO from the panel and upload it one more time. If you’re still experiencing issues, contact us via chat or ticket from Control panel.