You can configure personal visibility in the customer’s settings: Accounts > Account ID > Products.

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Changing Product Visibility

To enable a product, change the product visibility from OFF to ON, confirm the changes, and save the settings.

To disable a product, change the product visibility from ON to OFF. The product must be in one of the following statuses:

• New
• Trialend
• Paused
• Deleted

When you disable a product, all settings for the product will become inactive. Disabled products will no longer appear in the customer’s personal account.

Important: If a product is in the Trial or Active status, you will encounter an error. To proceed, first switch the product’s status to Trialend or Paused, and then disable it.

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Interaction with Global Visibility Settings

Once changes are made to a customer’s personal visibility settings, the affected products will no longer be influenced by global visibility settings. This ensures that personalized product visibility configurations are retained independently.